Seltare LLC is committed to ensuring customer satisfaction through a transparent and fair return and refund policy. Customers may request returns within 7–14 days of receiving their order, provided the items are unused, undamaged, and in their original packaging.

To initiate a return, customers must contact our support team with proof of purchase and relevant details. Once the returned item is received and inspected, eligible refunds will be processed to the original payment method within 5–10 business days.

In cases where products are defective or damaged upon delivery, customers must report the issue within 48 hours to qualify for replacement or refund. Return shipping costs are generally the responsibility of the customer unless the product is faulty or incorrect. Our goal is to ensure a smooth and reliable return process for all customers.